Cadence builds the email and lifecycle flows that keep customers coming back — set up once, properly, and handed over to your team.
Each is a defined project with a fixed fee. Pay once; no subscriptions.
Cadence is advisory and build work. We set up and recommend; we don't promise or guarantee revenue, open rates, or any specific result. Outcomes depend on your list, product, and market.
The first impression that turns a new subscriber into a first order.
Catching the buyers who almost converted.
Receipts, education, reviews, and the path to a second order.
Bringing lapsed customers back at the right moment.
Sending the right message to the right people, not everyone.
A rhythm for broadcasts that doesn't burn the list.
Choose a package, pay once — fixed fee, no recurring billing.
Connect your platform and share context via intake.
Flows built and tested, with your input.
Docs and a walkthrough so your team owns it.
Independent consultant based in Oregon. Spent the last few years inside small e-commerce brands — first running their email programs in-house, then advising owners who wanted the same work done on a project basis. Hands-on with Klaviyo and Shopify Email day-to-day.
Cadence is for brands sitting on a list they're not using well. We build the flows once, properly, and hand them over.
You work directly with Thomas — no juniors, no hand-off. Each project is scoped from the start, with a clear deliverable and a hard end date.
The approach is straightforward: review what's already running, fix what's leaking, build what's missing, document everything so your team can run it after we're done.
No. Every package is a one-time, fixed-fee project. No recurring billing, nothing to cancel.
No. We build the flows and advise; results depend on your list, product, and market. We won't promise numbers.
Payments appear as CADENCE. Questions — email support@thomashaughtcadence.com, reply within one business day.
Full refund before build work begins; once a build is underway it's non-refundable. See our Refund Policy.
Klaviyo and Shopify Email are the two platforms we work in day-to-day. If you run something else, ask before booking — we'll be honest about whether it's a fit.
Pick a package, connect your platform, and hand the rest to us.
Start a project